TJL Digital Privacy Policy

This privacy policy has been provided to let you know how TJL Digital (hereafter TJL) uses and looks after your personal information. This includes what you tell TJL about yourself, what TJL learns by having you as a customer and the choices you give about what marketing you want to be sent to you. The policy also tells you about your privacy rights and how the law protects you.

TJL promises to:

  • Keep your data safe and private
  • Give you ways to manage and review your marketing choices at any time
  • Not sell your data to anyone else

How will TJL use your personal information?

TJL will use your personal information to personalise your on-site experience, to set up your account, to deliver marketing communications, to provide any services agreed upon and to process invoices.

What legal basis do I have to process your information?

When & Where TJL collects and processes your information

Legal Basis to process personal information

Reasoning
When you call  or request to be called back a) Legitimate Interest

b) Contract

 a) Contact initiated by you

b) Applies when you request information with a view to entering into a contract with TJL
When TJL emails you to tell you about additional  products and services Consent You have given your agreement to Marketing
To contact you for the purposes of notifying you of any important information regarding your Contract Contract To keep TJL records accurate and up to date

To update you regarding any changes being made to your contract

 

When does TJL share personal data?

Personal data will be treated confidentially and it will not be shared with or disclosed to third parties.

How does TJL secure personal data?

Your personal data will be stored securely in a CRM system, HubSpot. Your data will only be accessed by TJL.

How long will TJL store your personal information?

TJL will store your personal information for 2 years, or until you request for it to no longer be stored.

Your rights regarding your personal data

You have the right to object to TJL’s use of your personal information, or to ask TJL to delete, remove or stop using it if there is no need for it to be kept. This is known as the “right to object”, “right to erasure” or the “right to be forgotten”.

How to contact TJL regarding your personal information

You can get in touch if you have any questions or concerns about your personal information and how it is used.

You can contact TJL through a form on the website or by email ([email protected]).